TechTonic is a Boston based team of IT experts with a focus on Apple and Mac integration
(617) 301-6280

Customer Feedback

Recent Customer Feedback

Most of our new business comes from word of mouth because our clients enjoy working with us.  Here are a few reviews some clients have been kind enough to write.  Some of these can be found on Apple’s Official Consultant feedback page on the Apple Consultants Network website. We are #1 in Mac Consulting Boston!

 12/13

“As the Coordinating Center of a large, multi-site clinical trial funded by NIH, our team needed to develop a robust database that would allow us to manage the conduct of the entire study, including sites, personnel, committees and subcommittees, ancillary studies and training, in the most efficient way possible and within a tight budget. We spoke with a few different FileMaker consulting companies, including Scott Morabito of TechTonic, referred to us by an Apple.

Right from the start, Scott was optimistic that he would be able to create a functional and relational database within our budget. Scott came to our office and met with our team to discuss the details of the database we envisioned. Scott took his time to understand our needs, and he was able to quickly grasp what we had in mind. His approach conveyed confidence that what we were looking he could create using FileMaker.

Soon after our meeting, Scott presented us with an overview of the database, which included a visual representation of the navigational relationships, the data relationships and the logic behind the database. As promised, the project estimate was within our budget.

After evaluating 4 other potential companies, our decision to partner with Scott was easy. We felt confident that Scott understood exactly what we needed and in his ability to deliver what was discussed.

Scott built a functional database quickly and worked with us to modify and enhance the database, until we were satisfied. We had high expectations for this database and we are very pleased to say Scott worked hard to make sure they were met.

In short, Scott made the process of creating a database from scratch an easy one. We trust that our database will allow us to efficiently manage our study.”

Eliza Barrett

Tufts Medical Center

11/28 

“The Best. We have worked with many consultants over the years. Scott and the folks at TechTonic always exceed our expectations. Highly recommended.

DennisK, Weymouth MA.

11/15 

“Scott has done an excellent job for our firm for many years. Scott has provided support to our law firm with 25+ computers, servers, routers, and printers for several years, now at Techtonic and previously at other tech firms. He is excellent to work with and very knowledgeable. He also recently provided support for our mobile devices.”

TGCooper, Lincoln MA

6/20

“When it comes to Apple technology, Tatsu Ikeda is at the top of the pyramid. I have worked with Tatsu Ikeda for years, and there are very few people out there who can equal his depth of knowledge and experience with all things Apple (and he knows a pretty fair amount about PCs, which comes in handy if you have a mixed environment). Unlike a lot of people who tend to be a little too enthralled with anything shiny and new, Tatsu is also practical and understands how his customers actually benefit from technology. He never pushes anything that’s not useful, or not ready for primetime. So you can be confident about your investment decisions. He also answers his phone — refreshing!”

JSKNEP, Boston MA

6/7

“Excellent Quality Apple Consultants! We are a medium-sized national non-profit based in Cambridge, MA. We worked with TechTonic on a server setup and google enterprise account setup. They were great…fast, efficient, great trouble shooting and problem solving skills! They also gave us helpful recommendations on hardware and software upgrades. Would definitely recommend to others looking for expertise in this area. Tatsu rocks!”

 Megaman617, Cambridge MA.

 

Latest Article: Hurricane and Tornado Hacking Protection 9/12/17

by Scott Morabito: Three of the biggest news stories in the last few weeks have been Hurricane Harvey, Hurricane Irma, and the Equifax data breach. The data breach at Equifax is somewhat unfathomable because of its scope and magnitude. Sure, there have been large hacks of data in the past such as Yahoo in 2016 and LinkedIn in 2012 - but who cares about email addresses? The Equifax breach contained identity information for 200 million Americans and this could systematically cause massive amounts of identity theft. From the outside, it would seem not that this is expected: surely Equifax had major security software, systems, and tools in place to prevent this from happening. This is certainly true. The problem with cyber attacks is the asymmetric nature of offense and defense. Protecting yourself from a data breach like the Equifax one is like building a house that can withstand an F5 Tornado. house2 As hurricane Harvey and hurricane Irma worked their way up the Gulf of Mexico, one thought that would go through people's mind was "Hurricane's have hit here before - we'll probably be OK". To some degree, there is some logic to this. Modern buildings can withstand hurricanes ok and can even be safe to be in during the store. Millions of people stayed in their houses during these storms and there was only a tiny percentage of life lost. There are some anomalies and bad luck associated with hurricanes, but for the most part they are survivable
Read the rest...

Other Posts

  • Hurricane and Tornado Hacking Protection
    Hurricane and Tornado Hacking Protection Equifax was hit with a Tornado, everyone else was in hurricane by Scott Morabito Three of the biggest news stories in the last few weeks have been Hurricane Harvey, Hurricane Irma, and the Equifax data breach. The data breach at Equifax is somewhat unfathomable […]...
    Read more
  • Adobe Flash and the musket
    The future of Flash and the security concerns on your Mac by Scott Morabito A number of conversations with customers has recently involved the topic of Adobe Flash.  Let’s address a couple of things quickly: Should we still be using Flash in web browsers?: Yes Should we be […]...
    Read more
  • Mac malware is real
    Mac malware risk Its time for our customers and macOS users to take the threat seriously. The risk is real and we have an answer. by Scott Morabito For as long as I’ve been working in IT and Apple, customers have always asked me whether they need to worry […]...
    Read more